Frequently Asked Questions
Q1. Is there a real difference in the quality
of the materials used (i.e. pump, casing, pressure tank, water
softener or filter) by different well drilling contractors?
Q2. Why is PVC (plastic) casing preferred over
Steel casing?
Q3. Will I need a water softener or other
water treatment equipment?
Q4. I'm having trouble comparing KEEN's quote
to your competitors. Are you willing to spend the time with me
to explain the differences in the quotes?
Q5. How does my well work? Why do I need a
"pressure tank"?
Q6. Who is responsible for testing for the
presence of disease causing bacteria (i.e. E. Coli) in my well?
Q7. Can you explain why I need to chlorinate
my well, how I do it and how often should I do it?
Q8. What are the most common water problems
in central Ohio?
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Q1: Is there a real difference in the quality of the materials
used (i.e. pump, casing, pressure tank, water softener or
filter) by different well drilling contractors?
There is a dramatic difference ... beware of low quality pumps,
plastic bladder tanks, cheap drop piping, the use of galvanized
fittings, undersized softeners and the omission of drop pipe
spacers and extra check valves. KEEN is a conservative company
that installs only high-quality, yet affordable, materials in
your water well system. Our goal is to provide you with a
reliable water system at an economical price.
Q2: Why is PVC (plastic) casing preferred over Steel casing?
PVC will not corrode, adds no taste to the water, does not
support bacterial growth, has high chemical resistance and has
an extremely long life. We still drill some wells with steel
casing, mainly due to customer preference, underground
formations that we have to drill through, and tight locations.
Q3: Will I need a water softener or other water treatment
equipment?
Nearly all private water wells require at least a water
softener. We will comprehensively test your water at no charge
to determine what water treatment equipment you will need for
your well. We sell, install, and service many different
types of equipment in accordance to your individual needs.
Please refer to the Water
Treatment section of our web page for additional information
on the Quality equipment that we carry.
Q4: I'm having trouble comparing KEEN's quote to your
competitors. Are you willing to spend the time with me to
explain the differences in the quotes?
Yes. It can be a bit confusing trying to plow through all the
details of your water system quote. Terms like "pitless
adapter", "grout" and "formation packer" make sense only to
those folks involved in the water well drilling industry. Plus,
equipment is often quoted in vague terms that allow companies to
substitute cheaper materials without your knowledge. We don't
"play games" when quoting, and we would appreciate the
opportunity to help you compare our quote to our competitor's
quotes.
Q5: How does my well work? Why do I need a "pressure tank"?
There are some great resources on the Internet that will prove
helpful. You can start with our web site (www.KeenWater.com),
which includes links to educational, governmental and industry
partners. You will find answers to all of your questions,
including the reason you need a pressure tank (It provides your
water pressure, not your pump.). Also, please feel free to call
us with any questions or concerns regarding your water system.
Q6: Who is responsible for testing for the presence of disease
causing bacteria (i.e. E. Coli) in my well?
It is the responsibility of the well owner to arrange for the
testing of their well's "potability" (safe to drink) by their
county's Board of Health. Some counties are proactive in this
matter and will initiate the contact with the well owner upon
receipt of a well completion form from the driller. Other
counties wait for the well owner to contact them and may never
initiate any communications with the well owner.
Q7: Can you explain why I need to chlorinate my well, how I do
it and how often should I do it?
Regular well chlorination's should be a part of your well's
maintenance program. By chlorinating your well, you will be able
to remove normal accumulations of scale, iron and other
minerals. You will also be able to knock back any bacterial
growth, whether it be pathogenic or nuisance bacteria's.
Q8: What are the most common water problems in central Ohio?
Hard water producing, calcium + magnesium, are found in most
Ohio water wells. These minerals cause white deposits in
pipes, water heaters, fixtures and on tubs and sinks. Iron
produces orange staining in tubs, sinks, toilets, fixtures and
laundry. Manganese causes brown to black stains, most noticeably
streaming down from under the rim in the toilet. Hydrogen
Sulfide Gas gives off a "rotten egg" smell and is very
objectionable to most people and can corrode pipes and fixtures.
Other minerals are measured as Total Dissolved Solids and
present taste and odor problems.
FOR MORE INFORMATION PLEASE EMAIL:
keenwell@keenwater.com
We fully intend to amaze our customers!